Privacy Policy

This Privacy Policy explains how 128bit labs ("Einston", "we", "us") collects, uses, shares, and protects personal information when you use the Einston platform and websites (the "Service"). We are committed to handling your data responsibly and transparently.

1. Information we collect

We collect the following categories of information:

• Account information — name, work email, company, and job role you provide when you sign up or request a demo.
• Customer content — training sessions, recordings, and related materials you upload to the Service.
• Usage data — how you interact with the Service, including pages viewed, features used, and device and log information.
• Cookies — identifiers and similar technologies used to operate and improve the Service.

2. How we use your information

• to provide, maintain, and improve the Service;
• to authenticate users and secure accounts;
• to respond to your requests, including demo bookings and support;
• to analyze usage and develop new features and analytics;
• to comply with legal obligations and enforce our Terms of Service.

3. How we share information

We do not sell your personal information. We share it only with:

• Service providers who process data on our behalf under appropriate confidentiality and security obligations;
• Authorities where required by law or to protect rights, safety, and security;
• Successors in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not function without them.

5. Data security

We maintain administrative, technical, and organizational measures designed to protect personal information, and we align our program with recognized standards including SOC 2, ISO 27001, and GDPR. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

6. Data retention

We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. We delete or anonymize data when it is no longer required.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers of personal data.

9. Children's privacy

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Policy from time to time. We will post the updated version with a revised "Last updated" date and, where appropriate, provide additional notice.

11. Contact us

For privacy questions or requests, reach us through our contact page.